Typical job
Property owners report bed bugs in an
A technician inspects the apartment and discusses what is involved in bed bug heat treatment. The crew explains what the inspection reveals and provides an estimate for the requested work, so the property owner can consider the scope before proceeding. The owner gets a clearer picture of the work being considered and can plan around the apartment’s needs. Ask what preparation is required for the proposed treatment and whether the inspection identifies anything that could affect its scope.
Typical job
A homeowner spots a bald-faced hornet nest
The crew reviews the nest location and the surrounding area, then discusses treatment options for the concern. Sharing that the nest is on a branch helps the technician understand the access issue and explain the approach before work begins. The homeowner learns what the proposed service addresses and what to expect around the nest area. Keep people and pets away from the nest while awaiting service, and tell the technician about nearby access or activity concerns.
Typical job
Residents report mouse activity and want help
A technician asks where mouse activity has been noticed and inspects for signs that help identify the concern. The crew explains its findings and treatment options, while asking residents to report leaks, clutter, and any additional pest activity. Residents receive guidance tied to what the inspection finds, rather than a plan based only on a general report. Share where activity occurs and follow the technician’s practical recommendations between visits to support the service plan.